Mstox Investments (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://mstox.co.in/ (“Site”) or its mobile application (“Website / Mobile Application”). This Privacy Policy should be read along with the Terms of Use, Disclaimer, and other applicable policies. This Privacy Policy applies only to the Website / Mobile Application and does not apply to any Third-Party Sites linked from our Site. We are not responsible for the security or privacy practices of such Third-Party Sites.
By using our Site, you consent to the practices described below.
1. Information We Collect
We may collect personal information you provide or that we gather automatically:
a. Personal Information:
- Name and contact details
- Date of birth
- Aadhaar Number and PAN (Permanent Account Number)
- Demographic information (gender, income)
- Any other information you provide to improve our services
b. Automatically Collected Information:
- IP address and browser/device type
- Pages visited and time spent on the Site
- Referral sources and usage patterns
2. How We Use Your Information
We use the information to:
- Conduct Know-Your-Customer (KYC) checks as required by SEBI and other regulatory bodies
- Maintain internal records and perform compliance checks
- Improve our products, services, and website experience
- Communicate with you via email or phone about investments, services, or market research
- Send newsletters or updates, with the option to unsubscribe at any time
We will “not sell”, “lease”, or “distribute” your personal information to third parties, except when required by law or to fulfill contractual obligations.
3. Sharing Your Information
We may share information with:
- Government authorities, regulators, or judicial bodies when legally required
- Service providers assisting with our services
Note: We are not responsible for third-party websites linked from our Site. Clicking external links is at your own risk.
4. Cookies and Tracking
We may use cookies, web beacons, and similar technologies to:
- Improve your browsing experience
- Track site usage
- Personalize content and offers
You can manage or disable cookies through your browser, but some features may not work if disabled.
5. Security of Your Information
We implement strict security measures to protect your data:
- Passwords are one-way encrypted before storage
- All communication with you or our service providers is encrypted using 256-bit encryption
- Data is hosted on top-tier servers with continuous backups
- Access to data is restricted to authorized personnel only
While we take every precaution, no system is completely secure.
6. Your Rights
You have the right to:
- Access your personal information
- Request corrections if information is inaccurate or incomplete
- Request deletion of your personal data (where legally permitted)
- Unsubscribe from marketing emails or calls
To exercise your rights, contact us at info@mstox.co.in
7. Links to Other Websites
Our Site may contain links to third-party websites. We do not control or endorse their content or privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for children under 18 years. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate the last update. Continued use of the Site after changes indicates your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please write to us at info@mstox.co.in